Cookie notice

Effective Date: December 1, 2025
Last Updated: December 1, 2025

1. INTRODUCTION

This Cookie Policy explains how Medical Journey (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website https://medical-journey.com/ (the “Website”). This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to browse and use our Website, you consent to our use of cookies in accordance with this policy.

2. WHAT ARE COOKIES

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.

3. TYPES OF COOKIES WE USE

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our Website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided.

Examples include:

  • Session management cookies
  • Security authentication cookies
  • Load balancing cookies
  • Website functionality cookies

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Website, such as which pages are visited most often and if error messages are received. This information is used to improve how our Website works.

Examples include:

  • Google Analytics cookies
  • Page load performance cookies
  • Error tracking cookies
  • User journey analysis cookies

3.3 Functionality Cookies

These cookies allow our Website to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

Examples include:

  • Language preference cookies
  • Location-based service cookies
  • Customization preference cookies
  • Chat functionality cookies

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Examples include:

  • Social media advertising cookies
  • Retargeting cookies
  • Conversion tracking cookies
  • Interest-based advertising cookies

4. THIRD-PARTY COOKIES

Our Website may contain cookies placed by third-party services to enhance your experience. These third parties may include:

  • Google Analytics: For website performance analysis
  • Facebook Pixel: For advertising and retargeting
  • Google Ads: For advertising measurement and targeting
  • Social Media Platforms: For social sharing functionality
  • Live Chat Services: For customer support functionality
  • Booking and Scheduling Tools: For appointment management

Each third party has its own cookie and privacy policy. We do not control these cookies and recommend reviewing the respective privacy policies of these third parties.

5. COOKIE CONSENT AND CHOICES

When you first visit our Website, you will see a cookie consent banner. You can choose to:

  • Accept all cookies
  • Accept only essential cookies
  • Customize your cookie preferences

You may withdraw or change your consent at any time by accessing the cookie preference center on our Website.

6. HOW TO MANAGE COOKIES

6.1 Browser Settings

You can control and manage cookies through your web browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete existing cookies
  • Block cookies from being placed
  • Set preferences for specific websites

Popular Browser Cookie Management:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

6.2 Opting Out of Third-Party Cookies

You can opt out of interest-based advertising cookies through:

7. MOBILE DEVICE COOKIES

If you access our Website through a mobile device, you may also control cookies through your device settings or through our mobile application settings, where applicable.

8. CONSEQUENCES OF BLOCKING COOKIES

If you choose to block or delete cookies, some features and functionality of our Website may not work properly. Essential cookies are necessary for basic Website operation and cannot be disabled while using our services.

9. COOKIE RETENTION

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until expiration date or manual deletion
  • Third-Party Cookies: Controlled by respective third-party retention policies

10. UPDATES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our Website with a new “Last Updated” date.

11. INTERNATIONAL DATA TRANSFERS

Cookies may involve the transfer of information to countries outside your country of residence, including the United States and Mexico, which may have different data protection laws than your country of residence.

12. CONTACT INFORMATION

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Medical Journey
Email: [email protected]
Phone: (619) 648-8837
Website: https://medical-journey.com/

13. YOUR RIGHTS

Depending on your jurisdiction, you may have certain rights regarding cookies and personal data collected through cookies, including:

  • The right to access information about cookies
  • The right to withdraw consent
  • The right to object to certain cookie uses
  • The right to data portability
  • The right to deletion

To exercise these rights, please contact us using the information provided above.

This Cookie Policy is part of our commitment to transparency and your privacy rights while using our medical tourism services.